Medical Administrative Assitant

The medical and allied health fields represent a significant area of employment for graduates of Seneca College's Medical Program Certificates. The programs are designed to meet the training needs of:

• students who wish an entry level position in a hospital,
• those presently working in hospitals or physicians' offices wishing to upgrade their skills and /or position through certification,
• general secretaries who wish to specialize in the medical field, or
• those wishing to establish their own transcription business after establishing their credibility with a hospital.

Students learn how to effectively use verbal and written communication skills when dealing with the public and/or hospital personnel; the importance of personal appearance and proper telephone techniques; coping mechanisms for handling stress associated with their position; how our Canadian cultural mosaic plays an integral part in effective health care of patients and their families; understanding the handling of patient/family confidentiality and medical ethics; medical terminology including anatomy, pharmacology and laboratory terms; standard medical office procedure skills as well as keyboarding and word processing skills.

Certificate requirements are updated from time to time to meet changes in the workplace so that the skills of our graduates are on the "leading edge" providing them with the flexibility to work in a variety of medical environments.

Students must apply to graduate after completion of each certificate. Certificates cannot be awarded retroactively. Students must choose to graduate from either the Medical Transcriptionist Specialist Certificate or the Medical Administrative Assistant Certificate.

Entry Requirements

Ontario Secondary School Diploma (OSSD) or equivalent with:
Grade 12 English: ENG4 (C) or ENG4 (U)

OR

Mature Student Status (age 19 or older) with the prerequisite course, its equivalent or appropriate Academic and Career Entrance (ACE) Certificate program credit (see Academic Upgrading)

OR

Completion of ESL934

OR

Placement at COM101 or COM111 via English Assessment and Placement (ELL100)


CURRICULUM
 

Certificate Requirements
MODULE 1

PRC127  Writing Grammatically
KIP103    Introduction to Microsoft Office
LEG303   Communication I
MDR100  Medical Terminology
OCA303  Excel
SST821  Medical Office Procedures
SST836  Health/Medical Records Theory
 
MODULE 2

AIP203  Microsoft Office
OCA103 PowerPoint
SST822 Medical Health Billing
SST838 Medical Terminology II
SST851 Transcription Styles and Practices
SST852 Medical Transcription Fundamentals
 
Other Course(s) of Interest
SST839 Dental Terminology
SST840 Veterinary Terminology

Note: Check with the institution regarding start/end dates, prices, and delivery method. These may vary according to program, section, and/or semester.